VOILÀ Hotel Rewards and GuestCentric partner to increase customer loyalty for independent hotels

VOILÀ Hotel Rewards, the world’s number one loyalty program for independent hotels, has partnered with GuestCentric to dramatically increase customer loyalty in select independent hotels and hotel groups.

Many independent hotels still rely heavily on OTAs and the commissions they demand cut into profit margins. In addition to driving longer and more frequent stays, loyalty programs are proven to motivate guests to “shift channels” away from OTAs to direct bookings on hotel websites, allowing independent hotels to compete more effectively with the global chains. Furthermore, loyalty programs attract the corporate market, which is generally very difficult for independent hotels to penetrate without a robust loyalty program.

GuestCentric is a cloud provider of all-in-one digital marketing software designed specifically to help hotels protect their brands, drive bookings and connect to their customers on all digital platforms. The company provides a booking engine and channel management connectivity, which, when combined with the VOILÀ Hotel Rewards white-labeled loyalty platform, integrates directly into several hundred hotel systems, including SiteMinder’s Channel Manager and more than 50 Property Management Systems (PMS), including Opera PMS.

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Bartech to showcase latest minibar innovation

Bartech, one of the leaders in automatic minibar solutions for the global hospitality industry, will introduce its latest concepts in minibar innovation at the upcoming HI Connect Design 2015.The three-day show will take place at Nashville’s Gaylord Opryland Resort from March 25-27.

Bartech says it will showcase its latest products at the show in nine specialty design ‘vignettes’created by some of the industry’s top design firms. The customisable Bartech minibars are created to maximise revenue and save hoteliers time and money through increased efficiency. Enhancing the ambience of each room setting, Bartech’s automatic minibars will furnish designers with the latest in minibar style and functionality.

All feature tailored design options, along with a choice of five methods of central server communication between the minibars and hotel’s property management system. To streamline hotel operations, simplify inventory control and minimise loss, Bartech’s automatic minibars feature infrared, magnetic or micro-switch sensor technology that notifies the PMS when an item has been removed.

The fully customisable Bartech minibars are created to maximise revenue and save hoteliers time and money through increased efficiency. Enhancing the ambiance of each room setting, Bartech’s automatic minibars will furnish designers with the latest in minibar style and functionality. All feature tailored design options, along with a choice of five methods of central server communication between the minibars and hotel’s property management system. To streamline hotel operations, simplify inventory control and minimize loss, Bartech’s automatic minibars feature infrared, magnetic or micro-switch sensor technology that notifies the PMS when an item has been removed.

“Bartech remains committed to providing hoteliers with the leading and most innovative automatic minibar solutions available within the hospitality market today”,said Bruno Agrario, Bartech’s Vice President of Sales and Marketing. ” We are honored to take part in HI Connect Design each year, in order to demonstrate how the ability to enhance the style and environment of a hotel property can go hand-in-hand with increased revenues, convenience and efficiency, through the use of automatic minibars.”

Bartech is the only automatic minibar vendor to offer fully customizable design options. Models can be built to any size and specification to blend with guestroom décor and can be customized with choice of wooden or glass door with the hotel’s logo.Bartech products are also widely recognized for their advanced technology features, including the use of micro-switch sensors that can detect an item’s weight, and web based minibar management software that can keep track of guest room purchases from any location.

For more information about Bartech’s range of automatic minibar solutions, contact Bruno Agrario at +1-702-335-2318, email bruno@bartech.com or visit www.bartech.com.

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Resense Spa offers Elemental Herbology products

Global spa management company, Resense Spa, will offer guests of the Kempinski hotel suites a new spa experience with the exclusive launch of the Elemental Herbology Suite line of products.

The new range of products, all labelled ‘prescribed by Resense,’ are designed to pamper guests with detoxifying bath salts and purifying botanical soaps.

In keeping with Elemental Herbology’s core philosophy, the products are packed with nutrients and natural therapeutic plant oils and botanical extracts. As well, they are all 100 per cent free from synthetic fragrance and colours, parabens, sulphates and mineral oil.

Samples of the new range are available for review, so if you are interested in receiving a collection to sample, email to Sophia Davies at sdavies@prco.com or call on +44 (0)20 7259 1100  For more information visit www.prco.com/uk

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The BeyondTV wireless streaming player for hotels

Hotel Internet Services (HIS) introduces BeyondTV, the first fully integrated hospitality streaming product in the market. BeyondTV enables the guest to have a complete in-home entertainment solution in their hotel room. What Chromecast, Apple TV, Roku and Amazon Fire TV bring to the home, guests can now recreate in their hotel room with the added benefit of being able to avail themselves to hotel amenities and services.

Today’s travelers carry their own content whether it be Netflix, Pandora, YouTube or Hulu, etc. They chat with friends on Facebook, LinkedIn, and Twitter. They consult Yelp, TripAdvisor, and others. BeyondTV provides the ability to:

• Access & select channels from the electronic programming guide
• Wireless streaming from personal device to the room’s television to view your own content
• Listen to your own music
• Access Hotel Amenities including housekeeping, in-room dining, spa, valet, transportation, express check-out and other concierge services
• Access apps like Netflix, Pandora, TuneIn, Hulu Plus, Facebook, Yelp, TripAdvisor, etc.
• Full Internet browser for web surfing

HIS President Gary Patrick helped put the new product into perspective: “The BeyondTV Wireless Streaming Player is a revolutionary product that enables hotel guests to have the same entertainment experience that they can have at home. This is the first fully interactive system of its kind, which is designed to be integrated into the hospitality industry. It answers the overwhelming guest request to be able to view and listen to their own and subscribed content from Netflix to Pandora to personal photos and videos. For hoteliers, this system is very cost effective as it can run on their existing Wi-Fi infrastructure.”

The BeyondTV Wireless Streaming Player creates a home network environment inside any public venue, such as a hotel, timeshare, resort or MDU. BeyondTV requires no configuration on guest mobile devices. It provides each guest with their own secure private room network. This allows guests to take full advantage of all of their subscribed content with total security and peace-of-mind.

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