Housekeeping is the core of the hotel

Housekeeping is much more than toilet brushes and bed making – it’s the heart of any hotel, undergraduates at the Edge Hotel School at the University of Essex and Wivenhoe House’s housekeeping staff were told by a panel of experts during a day- long

Representatives from Omni Facilities Management Ltd, Brown’s Hotel, London, Coworth Park Ascot, Casna group, as well as Lorraine Dale, Head Housekeeper in the Royal Household and chairperson of UKHA London and the South East, and hotel consultant Liana Sparks explained to the audience how important housekeeping is to the success of any business.

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